Security Receptionists

Premiers’ Security Receptionists are charged with a responsibility that may have a lasting impact on the success of an organisation. Therefore, making a good first impression is critically important. All of our Reception staff undergo extensive customer-service training, ensuring a positive and helpful attitude at all times.

The following list of occupational tasks is specific to this career.

• Greet people visiting the office. Determine the purpose of their visit and direct them to the proper place.
• Watch visitor area to maintain security.
• Operate telephone switchboard to receive and forward calls and schedule appointments.
• Keep track of staff whereabouts so calls are properly handled.
• Provide information to the public about the company, its services, and its products.
• Quote prices or rates for products or services. Take and process orders.
• Refer to catalogues, directories, or databases to answer questions.
• Collect and distribute messages and mail for other employees.
• Type, file, open, and sort mail. Update appointment calendars.
• Transmit information to customers, using computers, mail, or fax machines.
• Receive payments and record receipts for services.
• Keep visitor area neat and organised.
• May perform other administrative tasks, such as typing, proofreading, or transcribing.
• Monitor on-site CCTV systems
• Monitoring, issue and take receipt of Identification Cards.